7c777e Privacy Policy

Welcome to the Privacy Policy of 7c777e ("we", "us", "our", "the Platform"). This Privacy Policy governs how 7c777e collects, uses, stores, shares, and protects the personal data of every visitor and registered player who accesses our online casino and sports betting services at https://7c777e.vip.

By registering an account on 7c777e, making a deposit, placing a bet, or otherwise using any feature of the Platform, you confirm that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

This Policy applies to all players and visitors based in Bangladesh, including those accessing the Platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. It covers data collected through the website, any mobile-optimised interface, and all customer support interactions conducted via email or chat.

7c777e does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Your data is used solely to operate, improve, and secure the Platform and your account.

7c777e collects personal information in two primary ways: information you provide directly, and information collected automatically when you use the Platform.

Information you provide directly includes:

• Account registration data: Full name, date of birth, mobile number, and any other details required to create and verify your account;
• Identity verification documents: National ID card (NID), passport, or other government-issued identification, submitted when requested during the KYC (Know Your Customer) process;
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay) or bank account details used to process deposits and withdrawals. We do not store full payment card numbers on our servers;
• Communications: Messages, enquiries, complaints, and feedback sent to our support team at [email protected] or through any in-Platform chat facility;
• Responsible gaming self-declarations: Any self-exclusion requests, deposit limits, or cooling-off instructions you submit through your account settings.

Information collected automatically includes:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings;
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the Platform;
• Transaction logs: A complete record of all deposits, withdrawals, bets, wins, losses, and bonus transactions associated with your account;
• Cookies and tracking technologies: Session cookies, persistent cookies, and analytics tokens as detailed in the Cookies section below.

7c777e uses the personal data we collect for the following purposes. Each purpose is grounded in either a contractual necessity, a legal obligation, or a legitimate interest in operating a safe and reliable betting platform.

1. Account management: To create, maintain, verify, and secure your account, process deposits and withdrawals, and communicate important account updates;
2. Service delivery: To enable you to access sports betting markets (including BPL, IPL, T20 World Cup, and Bangladesh Tigers cricket), live casino games, slots, Lucky Bingo, and all other features of the Platform;
3. Payment processing: To facilitate BDT transactions via bKash, Nagad, Rocket, Upay, and supported bank channels, and to ensure that all payment accounts match your registered identity;
4. Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, multi-accounting, bonus abuse, and any other conduct prohibited under our Terms and Conditions;
5. Regulatory compliance: To fulfil anti-money laundering (AML) obligations, maintain mandatory transaction records, and respond to lawful requests from law enforcement or regulatory bodies;
6. Responsible gaming: To monitor player activity for signs of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests submitted by players;
7. Platform improvement: To analyse aggregated usage data, identify performance issues, and improve the user experience across all device types used by Bangladesh players;
8. Customer support: To respond to your enquiries, resolve disputes, and process complaints efficiently and confidentially;
9. Marketing communications: To send you personalised offers, promotional emails, and notifications about events such as BPL season promotions, Eid bonus campaigns, or Pohela Boishakh special offers — but only where you have opted in to receive such communications.

We do not use your personal data for any purpose incompatible with those listed above without obtaining your prior consent.

7c777e does not share your personal data with third parties except in the circumstances described below. All third parties with whom we share data are required to handle it securely and only for the specified purpose.

We do not share personal data with unaffiliated advertising networks, data brokers, or third-party marketers. All service providers engaged by 7c777e are contractually prohibited from using your data for their own commercial purposes.

7c777e uses cookies and similar technologies to deliver a reliable, personalised, and secure experience. The table below summarises the types of cookies we use and their purpose.

Essential cookies cannot be disabled as they are required for the Platform to function correctly. You may disable functional, analytics, and performance cookies through your browser settings at any time. Note that disabling certain cookies may affect your experience on the Platform.

7c777e does not use third-party advertising cookies or tracking pixels linked to external ad networks. No cookie data is sold or shared with advertisers.

7c777e retains your personal data for as long as your account remains active and for a defined period following account closure, in accordance with our legal and compliance obligations:

• Active account data: Retained for the lifetime of your account plus a minimum of five years after closure, to comply with anti-money laundering record-keeping requirements;
• Transaction records: All deposit, withdrawal, and betting transaction logs are retained for a minimum of five years following the date of each transaction;
• Identity verification documents: Retained for the duration of your account plus five years following closure, or longer if required by a specific legal obligation;
• Support communications: Email and chat records are retained for three years following the date of the last interaction;
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely for Platform improvement purposes. This data cannot be used to identify individual players.

When data is no longer required, 7c777e deletes or anonymises it using secure methods that prevent recovery or reconstruction.

As a player on 7c777e, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request".

1. Right of access: You may request a copy of the personal data 7c777e holds about you, together with an explanation of how it is used;
2. Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct it;
3. Right to erasure: In certain circumstances, you may request the deletion of your personal data. Note that deletion requests may be refused where retention is required by law (e.g., AML record-keeping obligations);
4. Right to restrict processing: You may request that we limit the ways in which we use your data while a rectification or objection request is being assessed;
5. Right to object: You may object to the processing of your data for direct marketing purposes at any time. You may also opt out of marketing emails by clicking the unsubscribe link in any promotional communication we send you;
6. Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format;
7. Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We aim to respond to all privacy rights requests within 30 days. In complex cases we may extend this period by up to a further 30 days, and we will notify you if this is necessary.

7c777e implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

• SSL/TLS encryption: All data transmitted between your device and 7c777e servers is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using the Platform;
• Password hashing: Account passwords are stored using industry-standard one-way hashing algorithms. Our staff cannot read your password — only you know it;
• Two-factor verification: Mobile OTP verification is used during login and withdrawal processes to confirm your identity;
• Access controls: Internal access to player personal data is restricted to staff who require it to perform their job functions. All access is logged and audited;
• Fraud monitoring: Real-time automated systems continuously monitor for suspicious activity, including unusual login locations, rapid transaction patterns, and multiple account attempts;
• Regular security reviews: 7c777e conducts periodic reviews of its security practices to identify and address vulnerabilities before they can be exploited.

Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that poses a risk to your rights and interests, 7c777e will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

You also play a role in keeping your account secure. Never share your password or OTP with anyone — including anyone claiming to be 7c777e support staff. Our team will never ask for your password.

The 7c777e Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information or created an account, we will immediately close the account and delete all associated data.

If you believe that a minor may be using the Platform, or if you are a parent or guardian with concerns, please contact us immediately at [email protected]. We treat all such reports with the highest priority.

7c777e reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via the contact details on file or through a prominent notice on the Platform. The "Effective Date" at the top of this page will always reflect the date of the most recent revision.

Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a change, please discontinue use of the Platform and contact us to close your account.

We encourage you to review this Privacy Policy periodically. For any questions about how your data is handled, please contact us at [email protected]. Our support team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).